NUST Institutions Library Catalogue

Delivering knock your socks off service (E-Book) (Record no. 192273)

000 -LEADER
fixed length control field 09141 a2200613 4500
003 - CONTROL NUMBER IDENTIFIER
control field Nust
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20170207154033.0
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr10020625
040 ## - CATALOGING SOURCE
Transcribing agency Nust
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Zemke, Ron.
245 10 - TITLE STATEMENT
Title Delivering knock your socks off service (E-Book)
Medium [Elektronisk resurs]
Statement of responsibility, etc. Ron Zemke.
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. AMACOM ;
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. 2003.
300 ## - PHYSICAL DESCRIPTION
Extent 178 p.
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Performance research associates
500 ## - GENERAL NOTE
General note Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Part One: The Fundamental Principles of Knock Your Socks Off Service (Page-1) Part Two: The How To's of Knock Your Socks Off Service (Page-47) Part Three: The Problem-Solving Side of Knock Your Socks Off Service (Page-115) Part Four: Knock Your Socks Off Service Fitness Taking Care of You (Page-159)
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Marketing.
651 ## - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name (E-Book)
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element ebrary, Inc.
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942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent Location Current Location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
            Military College of Signals (MCS) Military College of Signals (MCS) 12/12/2016   658.812 MCSEB-1415 12/08/2016 12/12/2016 Book
            Military College of Signals (MCS) Military College of Signals (MCS) 12/12/2016   658.812 MCSEB-1432 12/08/2016 12/12/2016 Book
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