Cases in total quality management : (Record no. 343324)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01223 a2200217 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0789506947 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780789506948 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 776 |
| -- | 776 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Heizer, Jay H. |
| 245 10 - TITLE STATEMENT | |
| Title | Cases in total quality management : |
| Remainder of title | manufacturing and services / |
| Statement of responsibility, etc. | Jay H. Heizer. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | [S.l.] : |
| Name of publisher, distributor, etc. | South-Western Educational Publishing, |
| Date of publication, distribution, etc. | 1997. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 300 p. ; |
| Dimensions | 28 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Paperback. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | In this casebook, the authors have selected cases that provide a sense of breadth and depth of Total Quality Management by including cases from a variety of sectors. The cases were selected to represent a wide variety of applications such as TQM quality planning, tools of TQM, and TQM culture and management systems. The case discussions, appendices, teaching notes, and data disks are useful in selecting and presenting the cases that will provide an exciting learning experience for your students. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Nathan, Jay. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/0789506947/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0789506947/chopaconline-20</a> |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon customer reviews |
| Uniform Resource Identifier | <a href="http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0789506947">http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0789506947</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | NBS |
| Koha item type | Book |
| Call number prefix | 658.562 HEI |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 HEI | NBS5515 | 08/28/2013 | 08/28/2013 | Book |