Benchmarking : (Record no. 343335)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01895 a2200181 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0939246538 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780939246533 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 788 |
| -- | 788 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | McNair, C.J. |
| 245 10 - TITLE STATEMENT | |
| Title | Benchmarking : |
| Remainder of title | a tool for continuous improvement / |
| Statement of responsibility, etc. | C.J. McNair. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | [S.l.] : |
| Name of publisher, distributor, etc. | Oliver Wight Ltd Pub, |
| Date of publication, distribution, etc. | 1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 350 p. ; |
| Dimensions | 23 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Paperback. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Praise for Benchmarking "Benchmarking provides a practical, hands-on approach by a team that has been there." â€â€Susan Anderson-Khleif, Group Education Manager, Digital Equipment Corporation "Benchmarking continuously focuses on developing meaningful action plans to become ‘Best-in-Class’ in your business." â€â€Rolf E. Soderstrom, Corporate Vice-President, Motorola, Inc. Praised as the most effective, thorough book on the subject today, Benchmarking shows you how to benchmark every aspect of your business, from new product development to operations and "back office" functions. You’ll see how to use benchmarking successfully to achieve a competitive edge, target specific areas for maximum results, and further continuous improvement goals. Seasoned advice from the authors covers such topics as: Creating value from the customer’s perspective How to develop both qualitative and quantitative benchmarks How to identify key performance drivers Realizing the most effective methods for implementing and managing a benchmarking initiative Numerous examples from companies such as Avon Products, AT&T, and Janssen Pharmaceutica are included to illustrate the power and diversity of successful benchmarking i |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/0939246538/chop">http://www.amazon.com/exec/obidos/ASIN/0939246538/chop</a> |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon customer reviews |
| Uniform Resource Identifier | <a href="http://www.chopac.org/cgi-bin/tools/azrev.pl?q">http://www.chopac.org/cgi-bin/tools/azrev.pl?q</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | NBS |
| Koha item type | Book |
| Call number prefix | 658.562 MCN |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.562 MCN | NBS3936 | 08/28/2013 | 08/28/2013 | Book |