| 000 -LEADER |
| fixed length control field |
02158 a2200205 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
0887307663 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9780887307669 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
650.1 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
| -- |
1959 |
| -- |
1959 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Dow, Roger J. |
| 245 10 - TITLE STATEMENT |
| Title |
Turned on : |
| Remainder of title |
eight vital insights to energize your people, customers, and profits / |
| Statement of responsibility, etc. |
Roger J. Dow. |
| 250 ## - EDITION STATEMENT |
| Edition statement |
1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Place of publication, distribution, etc. |
[S.l.] : |
| Name of publisher, distributor, etc. |
HarperBusiness, |
| Date of publication, distribution, etc. |
1996. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
336 p. ; |
| Dimensions |
24 cm. |
| 500 ## - GENERAL NOTE |
| General note |
Hardcover. |
| 520 ## - SUMMARY, ETC. |
| Summary, etc. |
" Turned On captures the passion and energy of people who thrive on making things better every day for their customers, organizations and themselves." Ken Blanchard, Chairman, Blanchard Training and Development, co-author, Raving Fans and The One Minute Manager "Impressive examples of what people working toward a common goal can accomplish. The hospitals and inner-city communities profiled are laying groundwork to turn around our cities and healthcare." Jack Kemp, Co-Director, Empower America "Turned On is the definitive book on leading ordinary companies to extraordinary customer satisfaction and profits, using proven principles practiced by the best and brightest organizations" Charles Schwab & Co., Mary Kay Cosmetics, Intel, USAA, Xerox, Levi Strauss & Co., SEMATECH and The Ritz-Carlton, to name a few. Roger Dow and Susan Cook focus on the human aspects of these star companies, then show how managers can follow their example to energize their own people, customers and profits. With action checklists, brain teasers and firsthand accounts, Turned On offers managers and employees at all levels lessons that bring immediate results. Turned On guides managers in enabling their people to take control of their jobs, think in new ways and find no-nonsense, commonsense approaches to working better. The insights are real, from the front line and provide the much needed clarity, faith and hope vital to working in today's tumultuous, high-stress environment. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
| Materials specified |
Amazon.com |
| Uniform Resource Identifier |
<a href="http://www.amazon.com/exec/obidos/ASIN/0887307663/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0887307663/chopaconline-20</a> |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
| Materials specified |
Amazon customer reviews |
| Uniform Resource Identifier |
<a href="http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0887307663">http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0887307663</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Institution code [OBSOLETE] |
NBS |
| Koha item type |
Book |
| Call number prefix |
650.1 DOW |