Customer relationship management how to turn a good business into a great one (Record no. 346665)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00399 a2200145 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180116182825.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160425b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8176493600 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | 0 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gharham Roberts |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management how to turn a good business into a great one |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Date of publication, distribution, etc. | 2003 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | NBS |
| Koha item type | Book |
| Call number prefix | 658.13 PHE |
| Source of classification or shelving scheme | |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.13 PHE | NBS5382 | 08/28/2013 | 08/28/2013 | Book |