Understanding customers 98/99, fourth edition / (Record no. 348000)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01810 a2200205 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0750640375 (paperback) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780750640374 (paperback) |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 5596 |
| -- | 5596 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Simmons, Craig. |
| 245 10 - TITLE STATEMENT | |
| Title | Understanding customers 98/99, fourth edition / |
| Statement of responsibility, etc. | Craig Simmons, Rosemary Phipps. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | [S.l.] : |
| Name of publisher, distributor, etc. | Butterworth-Heinemann, |
| Date of publication, distribution, etc. | 2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 200 p. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Cim student workbook: certificate. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The latest, fully updated edition of this popular workbook, containing the most recent exam questions and specimen answers from the senior examiner. Understanding Customers has been specifically written for students studying for the Understanding Customers module in the CIM Certificate. It is endorsed and recommended by Trevor Watkins, the CIM chief examiner. Written to help you pass first time, the text layout is lively and interactive. Each Unit has the same structure to ensure consistent and easier learning. Units contain: * Unit objectives to make planning your time easier * Unit tasks to help you test what you have learnt * practical examples and case studies to relate theory to practice * helpful questions to test your knowledge * where to find out more in case you're stuck * succinct chapter summary * revision tips to get you through the exam Quotes from users of the first editions include: 'Recommended for student individual study use... user friendly and relevant.' 'Well designed and effectively structured... These BH texts will replace the BPP texts' Essential Reading in the CIM Recommended Reading list. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Phipps, Rosemary. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Cim student workbook: certificate. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Amazon.com |
| Uniform Resource Identifier | <a href="http://www.amazon.com/exec/obidos/ASIN/0750640375/chopaconline-20">http://www.amazon.com/exec/obidos/ASIN/0750640375/chopaconline-20</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Institution code [OBSOLETE] | NBS |
| Koha item type | Book |
| Call number prefix | 658.8 PHI |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library (CL) | Central Library (CL) | 08/28/2013 | 658.8 PHI | NBS2842 | 08/28/2013 | 08/28/2013 | Book |