Managing Customer Value. (Record no. 349126)

000 -LEADER
fixed length control field 00444 a2200157 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780029110454
024 ## - OTHER STANDARD IDENTIFIER
Standard number or code 0029110459
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8'12
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
-- 6782
-- 6782
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gale,Bradley T.
245 ## - TITLE STATEMENT
Title Managing Customer Value.
Remainder of title Creating Quality and Service That Customers can See.
Statement of responsibility, etc. Bradley T.Gale
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. The Free Press.
Date of publication, distribution, etc. 1994
300 ## - PHYSICAL DESCRIPTION
Extent 424p.
500 ## - GENERAL NOTE
General note Hard Cover
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Institution code [OBSOLETE] NBS
Koha item type Book
Call number prefix 658.8'12 GAL
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Central Library (CL) Central Library (CL) 08/28/2013   658.8'12 GAL NBS842 08/28/2013 08/28/2013 Book
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