The mediators / Deborah M. Kolb.

By: Kolb, Deborah MMaterial type: TextTextSeries: Organization studies: Publisher: [S.l.] : The MIT Press, 1985Description: 242 p. ; 23 cmISBN: 0262610426 (paperback); 9780262610421 (paperback)Subject(s): Mediation and conciliation, Industrial | United StatesDDC classification: 331.89142 LOC classification: HD5504.A3Online resources: Amazon.com Summary: This is a study of what mediators actually do across agencies. The cases and settings suggest that mediator practice tends to follow predictable patterns in terms of roles, strategies, and relations with the disputing parties. Based on close field observation, Kolbe's s study shows how labor mediators in two government agencies, the Federal Mediation and Conciliation Service and a state agency of conciliation and arbitration, assist parties to resolve their contract disputes. One of the more surprising findings is that the state mediators tended to be "dealmakers," while Federal mediators were "orchestrators." The book also discusses meeting patterns, mediators and spokesmen, and the mistakes and errors in judgment and timing that affect the mediator's ability to aid the parties in the resolution of their disputes.
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Item type Current location Home library Collection Shelving location Call number Status Date due Barcode Item holds
Book Book Centre for International Peace & Stability (CIPS)
Centre for International Peace & Stability (CIPS)
NFIC General Stacks 331.89142 KOL 1985 (Browse shelf) Available CIPSD0000102
Total holds: 0
Browsing Centre for International Peace & Stability (CIPS) shelves, Shelving location: General Stacks Close shelf browser
330.97309 AME 2009 American power and policy / 331.013 LIN 2012 A dignity economy / 331.013 MAT 2013 Dignity - a multidimensional view / 331.89142 KOL 1985 The mediators / 332.041 PIK 2014 Capital in the twenty-first century / 332.0415 MCG 2010 Democratization and market reform in developing and transitional countries : 332.042092 PER 2004 Confessions of an economic hit man /

This is a study of what mediators actually do across agencies. The cases and settings suggest that mediator practice tends to follow predictable patterns in terms of roles, strategies, and relations with the disputing parties. Based on close field observation, Kolbe's s study shows how labor mediators in two government agencies, the Federal Mediation and Conciliation Service and a state agency of conciliation and arbitration, assist parties to resolve their contract disputes. One of the more surprising findings is that the state mediators tended to be "dealmakers," while Federal mediators were "orchestrators." The book also discusses meeting patterns, mediators and spokesmen, and the mistakes and errors in judgment and timing that affect the mediator's ability to aid the parties in the resolution of their disputes.

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