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The quality library :a guide to staff-driven improvement, better efficiency, and happier customers(E-BOOK) Sara Laughlin and Ray W. Wilson.

By: Laughlin, SaraContributor(s): Wilson, Ray WPublisher: Chicago : American Library Association, 2008Description: xiv, 144 s. : diagr., tabISBN: 0-8389-0952-3 (alk. paper); 978-0-8389-0952-2 (alk. paper)Subject(s): Biblioteksadministration -- F?ta staterna | Biblioteksanv䮤are -- F?ta staterna | Customer services -- United States | Kvalitetsarbete -- F?ta staterna | Library administration -- United States | Library planning -- United States | Total quality management -- United States | E-BOOKDDC classification: 025.1

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Item type	Current location	Home library	Collection	Call number	URL	Status	Date due	Barcode	Item holds
Book	Military College of Signals (MCS)	Military College of Signals (MCS)	NFIC	025.1 LAU (Browse shelf)	Link to resource	Available		MCSEB-2842

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