Service Management For Dummies (E-BOOK) Judith Hurwitz, Robin Bloor,
Publisher: John Wiley & Sons, 2009Description: s. ; 24 cmISBN: 9780470440582Subject(s): E-BookDDC classification: 658
Contents:
Part I: Introducing Service Management (Page-5) Part II: Getting the Foundation in Place (Page-33) Part III: Service Management Technical Foundation (Page-81) Part IV: Nitty-Gritty Service Management (Page-119) Part V: Real Life with Service Management (Page-225) Part VI: The Part of Tens (Page-273)
| Item type | Current location | Home library | Collection | Call number | URL | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|---|
Book
|
Military College of Signals (MCS) | Military College of Signals (MCS) | NFIC | 658 HUR (Browse shelf) | Link to resource | Available | MCSEB-3226 |
Total holds: 0
Part I: Introducing Service Management (Page-5) Part II: Getting the Foundation in Place (Page-33) Part III: Service Management Technical Foundation (Page-81) Part IV: Nitty-Gritty Service Management (Page-119) Part V: Real Life with Service Management (Page-225) Part VI: The Part of Tens (Page-273)
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