Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry.
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TextPublisher: Boca Raton, Fla. : St. Lucie Press, 1999Edition: 3rd edDescription: xv, 550 p. : ill. ; 23 cmISBN: 157444266XSubject(s): Total quality management | Total quality management -- Case studiesDDC classification: 658.562 ROS LOC classification: HD62.15 | .R67 1999Online resources: Publisher description
| Item type | Current location | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | Item holds |
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Institute of Environmental Science and Engineering (IESE) | Institute of Environmental Science and Engineering (IESE) | NFIC | General Stacks | 658.562 ROS (Browse shelf) | Available | IESE-1157 |
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| 658.45 REU Inside Organization Communication : | 658.45 REU Inside Organization Communication : | 658.562 GAA ISO 9001:2000 for small businesses : | 658.562 ROS Total quality management : | 658.8 PER Essentials of marketing : | 658.8 PER Essentials of marketing : | 658.8 PER Essentials of marketing : |
P.B
Includes bibliographical references and index.
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