Marketing channels : a relationship management approach / Lou E Pelton.

By: Pelton, Lou EContributor(s): Strutton, David | Lumpkin, James RPublisher: [S.l.] : McGraw-Hill/Irwin, 2001Edition: 2nd edDescription: 544 p. ; 25 cmISBN: 0072895128; 9780072895124Subject(s): Business/Economics | Business, Accounting & Vocational: Textbooks & Study Guides | Marketing Management | Sales & marketing | Sales & marketing management | Business / Economics / Finance | Business & Economics | Marketing - General | Marketing channels | Relationship marketing | Advertising & Promotion | BUSINESS & ECONOMICS / Advertising & Promotion | Business & Economics / Marketing / General | Business & Economics / Marketing / Multilevel | Marketing - Multilevel | Marketing channelsDDC classification: 658.84 Online resources: Amazon.com | Amazon customer reviews Summary: This is the first text to use the relationship marketing perspective in the channels course. The authors have created a Channels Relationship Model (CRM), which is the guiding framework of the book. This book is a combination of text, cases, and readings. It contains coverage of global and ethical issues. Careful attention is paid to the pacing of material throughout the semester.
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Item type Current location Home library Call number Status Date due Barcode Item holds
Book Book Central Library (CL)
Central Library (CL)
658.84 PAL (Browse shelf) Available NBS4841
Book Book Central Library (CL)
Central Library (CL)
658.84 PAL (Browse shelf) Available NBS4869
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Hardcover.

This is the first text to use the relationship marketing perspective in the channels course. The authors have created a Channels Relationship Model (CRM), which is the guiding framework of the book. This book is a combination of text, cases, and readings. It contains coverage of global and ethical issues. Careful attention is paid to the pacing of material throughout the semester.

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