Achieving quality performance : lessons from british industry / Richard Teare.
Publisher: [S.l.] : Cassell, 1993Description: 172 p. ; 25 cmISBN: 0304327581; 9780304327584DDC classification: 658.5620941 Online resources: Amazon.com | Amazon customer reviews Summary: A hands-on approach to total quality management. This text shows why, how and what action is necessary to achieve improved manufacturing and service performance. Designed for managers in industry, it focuses on the practicalities of implementing and sustaining a successful programme.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.562 TEA (Browse shelf) | Available | NBS480 |
Total holds: 0
Paperback.
A hands-on approach to total quality management. This text shows why, how and what action is necessary to achieve improved manufacturing and service performance. Designed for managers in industry, it focuses on the practicalities of implementing and sustaining a successful programme.
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