Principles of total quality / Joel E. Ross.

By: Ross, Joel EContributor(s): Omachonu, VincentPublisher: [S.l.] : Kogan Page, 1995Description: 386 pISBN: 0749417145; 9780749417147Online resources: Amazon.com | Amazon customer reviews Summary: This work covers all aspects of the management and implementation of quality in organizations. It provides information on: what quality is; what must be in place to achieve quality; how to get quality to work; how to use quality tools; and re-engineering for quality. It includes case studies.
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Item type Current location Home library Call number Status Notes Date due Barcode Item holds
Book Book Central Library (CL)
Central Library (CL)
658.562 OMA (Browse shelf) Write Off No:67/2004/NIMS, Dated:23 August 2004 NBS2760
Total holds: 0

Hardcover.

This work covers all aspects of the management and implementation of quality in organizations. It provides information on: what quality is; what must be in place to achieve quality; how to get quality to work; how to use quality tools; and re-engineering for quality. It includes case studies.

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