Selling by telephone : how to turn cold calling into hot profit / Chris De Winter.
Series: Business enterprise: Publisher: [S.l.] : Kogan Page Ltd, 1998Edition: 3rd edDescription: 160 pISBN: 0749426764; 9780749426767Online resources: Amazon.com | Amazon customer reviews Summary: This guide to a major area of marketing pinpoints the mistakes that alienate potential customers and highlights methods that bring successful results. Practical instruction is given on voice control, telesales scripts, personnel recruitment and training, and many other issues.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.81 DEW (Browse shelf) | Available | NBS1602 |
Total holds: 0
Hardcover.
This guide to a major area of marketing pinpoints the mistakes that alienate potential customers and highlights methods that bring successful results. Practical instruction is given on voice control, telesales scripts, personnel recruitment and training, and many other issues.
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