Service Management: Operation, Strategy, Information Technology James A. Fitzsimmons & Mona J. Fitzsimmons
Publisher: Boston : McGraw Hill, 2004Edition: 4th edDescription: 587 pISBN: 0-07-282373-9 HBKDDC classification: 658 FIT| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658 FIT (Browse shelf) | Available | NBS6321 |
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