Service management for competitive advantage / James A. Fitzsimmons, Mona J. Fitzsimmons.
Publisher: [S.l.] : McGraw-Hill Education (ISE Editions), 1994Edition: International Ed edDescription: 480 p. ; 23 cmISBN: 0071133127 (paperback); 9780071133128 (paperback)Online resources: Amazon.com| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Book
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Central Library (CL) | Central Library (CL) | 658 FIT (Browse shelf) | Available | NBS553 |
Total holds: 0
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