Managing conflict : interpersonal dialogue and third-party roles / Richard E. Walton.
Series: Prentice hall organizational development series) (2nd edition: Publisher: [S.l.] : FT Press, 1987Edition: 2nd edDescription: 160 p. ; 21 cmISBN: 0201088592 (paperback); 9780201088595 (paperback)DDC classification: 658.4 Online resources: Amazon.com Summary: A member of the AWL OD Series! This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and intersystem. Topics range from basic functions of managing conflict, techniques for managing dialogue, and third-party attributes of consultants.| Item type | Current location | Home library | Call number | Status | Date due | Barcode | Item holds |
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Central Library (CL) | Central Library (CL) | 658.4 WAL (Browse shelf) | Available | NBS120 |
Total holds: 0
Facsimile.
A member of the AWL OD Series! This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and intersystem. Topics range from basic functions of managing conflict, techniques for managing dialogue, and third-party attributes of consultants.
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