TY  - GEN
AU  - Hoyle, David
TI  - ISO 9000 Quality Systems Handbook: Completely revised in response to ISO 9000:2000
SN  - 0750644516
U1  - 658.562 
PY  - 2001///
CY  - USA
PB  - Butterworth Heinemann
KW  - 1. Quality control.  2. Total quality management.  3. Quality control--standards
N1  - Includes bibliographical references and index
ER  -