TY - BOOK AU - Allen,Michael W. TI - Michael Allen's e-learning annual 2012 T2 - The Pfeiffer annual series SN - 9780470913826 (hbk.) U1 - 658.3124040285 PY - 2012/// CY - San Francisco, Calif. PB - Pfeiffer KW - Employees KW - Training of KW - Computer-assisted instruction KW - Internet in education N1 - Includes bibliographical references ER -