@book{11928,
	author = {Zeitz, Paul,},
	title = {The art and craft of problem solving },
	publisher = {John Wiley,},
	year = {c2007.},
	address = {Hoboken, NJ :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0654/2006049698-d.html}
}