TY - BOOK AU - Erwin,Kim TI - Communicating the new : how to make the complex, unfamiliar or still-fuzzy understandable to others: how to make the complex, unfamiliar or still-fuzzy understandable to others SN - 9781118394175 U1 - 658.45 ERW PY - 2014/// CY - New York PB - John Wiley KW - Communication in marketing KW - New products KW - Business communication KW - Communication in organizations KW - Communication in management N1 - Includes index ER -