01223cam a22002898a 4500 16423674 20170105102848.0 100819s2011 mau b 001 0 eng 2010034900 9781857885590 DLC DLC HD57.7 .B85 2011 658.4092 22 Bungay, Stephen. The art of action : how leaders close the gaps between plans, actions, and results / Stephen Bungay. 1st ed. Boston, MA : Nicholas Brealey Pub., c2011. 1104 p. cm. Includes bibliographical references and index. The problem what do you want me to do? -- The cause èe èree gaps clausewitz and friction : friction and non-linearity be three gaps summary -- Elements of a solution directed opportunism -- The knowledge gap -- The alignment gap brieing and backbrieing -- The effects gap independent Èinking obedience building the organisation -- Leadership that works. Leadership. Strategic planning. 7 cbc orignew 1 ecip 20 y-gencatlg ddc BK 14133 14133 0 0 0 0 NFIC CIPS CIPS GEN 2013-08-19 0 658.4092 BUN 2011 CIPS0000723 2013-08-19 2013-08-19 BK