@book{14671,
	author = {Bruce, Anne.},
	title = {Building a high morale workplace /},
	publisher = {McGraw-Hill,},
	year = {2002.},
	address = {[S.l.] :},
	edition = {1st ed.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0071406182/chopaconline-20}
}