TY  - BOOK
AU  - Carpenter,Susan L.
AU  - Kennedy,W.J.D.
TI  - Managing public disputes
T2  - Jossey-bass management series
SN  - 155542080X (hardcover)
AV  - HD42 
U1  - 658.4 
PY  - 1988///
CY  - [S.l.]
PB  - Jossey-Bass
KW  - Conflict management
KW  - Problem solving
N2  - Draws on the authors' extensive experience in mediating public disputes involving such issues as mining regulation, waste disposal, and airport expansion to provide managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution
UR  - http://www.amazon.com/exec/obidos/ASIN/155542080X/chopaconline-20
ER  -