@book{178806,
	author = {Chen, Graham, and Kong, Qinzheng,},
	title = {Integrated telecommunications management solutions /},
	publisher = {IEEE Press,},
	year = {c 2000.},
	series = {IEEE Press series on network management},
	address = {New York :},
	url = {http://www.loc.gov/catdir/bios/wiley043/99047335.html}
}