@book{179939,
	author = {Goodman, Robert L.},
	title = {How electronic things work-- and what to do when they don't /},
	publisher = {McGraw-Hill,},
	year = {c1999.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/enhancements/fy0602/98024632-b.html}
}