00682 a2200181 4500 Nust 20170207153209.0 Nust 005.1 Shafi, Muhammad Alamzaib (MSCS-8) Nexgen web enabled call center based on human interaction web model Muhammad Alamzaib Shafi MCS,NUST 2007 Rawalpindi xii,53 ,p.; Introduction (page-1) Existing call center solutions (page-5) Design flaws in existing models (page-13) Human interaction web model (page-24) Analysis of HIWM test results (page-43) Conclusion (page-47) Almirah No 73 Shelf No 2 PG Thesis MSCS-8 THS 181293 181293 0 0 ddc 0 0 NFIC MCS MCS 2016-12-12 0 005.1 SHA MCSTCS-220 2016-12-08 2016-12-12 BK 0 0 ddc 0 0 NFIC MCS MCS 2016-12-12 0 005.1 SHA MCSTCS-70 2016-12-08 2016-12-12 BK