Nexgen web enabled call center based on human interaction web model
Shafi, Muhammad Alamzaib (MSCS-8)
creator
Rawalpindi
MCS,NUST
2007
xii,53 ,p.;
Introduction (page-1) Existing call center solutions (page-5) Design flaws in existing models (page-13) Human interaction web model (page-24) Analysis of HIWM test results (page-43) Conclusion (page-47)
Muhammad Alamzaib Shafi
Almirah No 73 Shelf No 2
PG Thesis
MSCS-8
005.1
20170207153209.0