00943 a2200217 4500003000500000005001700005040000900022082001000031100004100041245010000082260003100182300001600213505020800229538002900437650001400466651001100480942000800491999001900499952010400518952010300622Nust20170207153209.0 cNust a005.1 aShafi, Muhammad Alamzaib (MSCS-8) aNexgen web enabled call center based on human interaction web modelcMuhammad Alamzaib Shafi  bMCS,NUSTc2007aRawalpindi axii,53 ,p.; aIntroduction (page-1) Existing call center solutions (page-5) Design flaws in existing models (page-13) Human interaction web model (page-24) Analysis of HIWM test results (page-43) Conclusion (page-47)  aAlmirah No 73 Shelf No 2 aPG Thesis aMSCS-8 cTHS c181293d181293 00102ddc40708NFICaMCSbMCSd2016-12-12l0o005.1 SHApMCSTCS-220r2016-12-08w2016-12-12yBK 00102ddc40708NFICaMCSbMCSd2016-12-12l0o005.1 SHApMCSTCS-70r2016-12-08w2016-12-12yBK