TY  - GEN
AU  - Nelson, Charles
TI  - TQM and ISO 9000 for architects and designers
SN  - 0070462771 (hardcover : acid-free paper)
U1  - 720.685 NEL 
PY  - 1996///
CY  - New York
PB  - McGraw-Hill
KW  - Architectural services marketing
KW  - United States
KW  - Quality control
KW  - Total quality management
KW  - ISO 9000 Series Standards
ER  -