Introduction to e-commerce /
Jeffrey F. Rayport, Bernard J. Jaworski.
- 2nd ed.
- Boston : McGraw-Hill Irwin MarketspaceU, c2004.
- xxvii, 516 p. : ill. ; 27 cm.
- McGraw-Hill/Irwin series in marketing .
Framework for e- Commerce (Page-1), Basic Technology of the Internet and e- Commerce Business (Page-27) ,Market Opportunity Analysis (Page-71), Business Models (Page-109) Strategy Formulation Customer Interface (Page-149), Market Communications and Branding (Page-193), Implementation (Page-235), Metrics (Page-273), Website Development Process (Page-305), Site Architecture (Page-339), Human and Financial Capital (Page-367), Media Transformation (Page-411), Public Policy (Page-453).