@book{192282,
	author = {Stone, David E. and Koskinen, Constance L.},
	title = {Planning and design for high-tech web-based training (E-Book)},
	publisher = {Artech House,},
	year = {cop. 2002},
	series = {Artech House technology management and professional development library},
	address = {Boston, Mass. :}
}