TY - GEN AU - Dave Evans TI - Social media marketing (E-Book): an hour a day T2 - Serious skills SN - 0470344024 (pbk.) U1 - 302.230688 PY - 2008/// CY - Indianapolis, Ind. PB - Wiley KW - Marketing KW - Social marketing KW - Social media KW - Soziales Netzwerk KW - Soziomarketing KW - Social media marketing (E-Book) N1 - Includes index; Part I The foundation of social media - Backlash -- The marketer's dilemma -- What is social media? -- Part II Month 1: Prepare for social marketing - Week 1: Web 2.0: the social web -- Week 2: The social feedback cycle -- Week 3: Touchpoint analysis -- Week 4: Influence and measurement -- Part III Month 2: Social media channels - Week 1: Build a social media campaign -- Week 2: Social platforms -- Week 3: Social content: multimedia -- Week 4: Social content: reviews, ratings, and recommendations -- Week 5: Social interactions -- Part IV Month 3: Complete your plan - Week 1: Objectives, metrics, and ROI -- Week 2: Present your social media plan ER -