Goebert, Bonnie. Beyond listening :(E Book) learning the secret language of focus groups / Bonnie Goebert with Herma M. Rosenthal. - New York : J. Wiley, c2002. - xvi, 224 p. 24 cm. Includes index. ISBN: 0471395625 (cloth : alk. paper) LCCN: 2001045637 Subjects--Topical Terms: Consumer behavior.Consumers' preferences.Focus groups. Dewey Class. No.: 658.8/3