Goebert, Bonnie.

Beyond listening :(E Book) learning the secret language of focus groups / Bonnie Goebert with Herma M. Rosenthal. - New York : J. Wiley, c2002. - xvi, 224 p. 24 cm.

Includes index.

0471395625 (cloth : alk. paper)

2001045637


Consumer behavior.
Consumers' preferences.
Focus groups.

658.8/3