@book{232970,
	author = {Wilcox, James R.},
	title = {Videoconferencing & interactive multimedia :},
	publisher = {Telecom Books,},
	year = {2000.},
	address = {New York, N.Y. :},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1211/2002283657-b.html}
}