@book{29330,
	author = {Palanque Phillippe and Palanque Phillippe},
	title = {Human error, safety and systems development /},
	publisher = {Springer,},
	year = {2004.},
	series = {Ifip advances in information and communication technology.},
	address = {[S.l.] :},
	edition = {1st ed.}
}