@book{320785,
	author = {H.L Goodall; Sandra Goodall ; Jill Schiefelbein},
	title = {Business and Professional Communication in the Global Workplace 3rd/Ed},
	publisher = {Wadsworth Cengage Learning},
	year = {2010},
	address = {Australia},
	edition = {3rd},
	note = {CAE Reference Books}
}