@book{320968,
	author = {Christopher Sauer ; Philip W Yetton},
	title = {Steps to the future : fresh thinking on the management of IT-based organizational transformation},
	publisher = { Jossey-Bass},
	year = {1997},
	address = {San Francisco},
	edition = {1st},
	note = {Gifted By AM Masood Akhtar}
}