Murphy,Herta A. <br/><br/>
Effective Business Communication  
Herta A Murphy 
 - 7th ed. 
 - New Delhi:  McGraw-Hil;  1997. 
 - 619p:,  24 cm. 
<br/><br/> paperback. 
<br/><br/><label>ISBN: </label>9780070187757 
<br/><br/><label>Dewey Class. No.: </label>651.7 MUR