Process and Product Gerson, Steven M. 1948- creator Gerson, Sharon J. 1948- text bibliography nyu New York Pearson c2014 2014 8th ed. monographic eng

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xxviii, 590 p. : ill (some col.) ; 26 cm. An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations. Steven J. Gerson, Sharon M. Gerson. Sharon Gerson's name appears first in earlier editions. Includes bibliographical references (p. 579-584) and index. English language Technical English English language Rhetoric Technical writing PE1475 .G47 2014 808.0666 CER 9780321864949 2012034468 DLC 120823 20211224150042.0 17440174