01767cam a2200361 a 450000100090000000300040000900500170001300800410003001000170007102000180008803800120010604000180011804200080013605000220014408200220016610000370018824500900022525000120031526000330032730000480036050000600040850400640046850505360053256300070106865000480107565000390112365000300116270000370119290600450122994200120127499900170128695201020130317440174OSt20211224150042.0120823s2014    nyua     b    001 0 eng    a  2012034468  a9780321864949  aKhadija  aDLCcDLCdDLC  apcc00aPE1475b.G47 201400a808.0666223bCER1 aGerson, Steven M.,d1948-98699710aTechnical Communication :bProcess and Product /cSteven J. Gerson, Sharon M. Gerson.  a8th ed.  aNew York :bPearson,cc2014.  axxviii, 590 p. :bill (some col.) ;c26 cm.  aSharon Gerson's name appears first in earlier editions.  aIncludes bibliographical references (p. 579-584) and index.0 aAn introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations.  aPB 0aEnglish languagexTechnical English.986998 0aEnglish languagexRhetoric.986999 0aTechnical writing.9870001 aGerson, Sharon J.,d1948-987001  a7bcbccorignewd1eecipf20gy-gencatlg  2ddccBK  c33990d33990  00102ddc4070aSMMEbSMMEcGENd2016-05-23o808.0666 CERpSMME-3326r2018-03-30w2016-05-23yBK