@book{342700,
	title = {Linking quality to profits ; quality-based cost management.},
	publisher = {Vanity Books International,},
	year = {1996.},
	address = {[S.l.] :},
	note = {Unknown Binding.},
	url = {http://www.amazon.com/exec/obidos/ASIN/8175140089/chopaconline-20}
}