TY - GEN AU - Pelton,Lou E. AU - Strutton,David AU - Lumpkin,James R. TI - Marketing channels: a relationship management approach SN - 0072895128 U1 - 658.84 PY - 2001/// CY - [S.l.] PB - McGraw-Hill/Irwin KW - Business/Economics KW - Business, Accounting & Vocational: Textbooks & Study Guides KW - Marketing Management KW - Sales & marketing KW - Sales & marketing management KW - Business / Economics / Finance KW - Business & Economics KW - Marketing - General KW - Marketing channels KW - Relationship marketing KW - Advertising & Promotion KW - BUSINESS & ECONOMICS / Advertising & Promotion KW - Business & Economics / Marketing / General KW - Business & Economics / Marketing / Multilevel KW - Marketing - Multilevel N1 - Hardcover N2 - This is the first text to use the relationship marketing perspective in the channels course. The authors have created a Channels Relationship Model (CRM), which is the guiding framework of the book. This book is a combination of text, cases, and readings. It contains coverage of global and ethical issues. Careful attention is paid to the pacing of material throughout the semester UR - http://www.amazon.com/exec/obidos/ASIN/0072895128/chopaconline-20 UR - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0072895128 ER -