Arnold, Kenneth L. <br/><br/>
Quality assurance :  methods and technologies / 
Kenneth L Arnold. 
 - [S.l.] :  Glencoe/McGraw-Hill,  1996. 
 - 409 p. 
<br/><br/> Unknown Binding. 
<br/><br/><label>ISBN: </label>0071140085 9780071140089