@book{343323,
	author = {Harrington.},
	title = {Poor-quality cost /},
	publisher = {CRC Press,},
	year = {1987.},
	series = {Quality and reliability.},
	address = {[S.l.] :},
	edition = {1st ed.},
	note = {Hardcover.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0824777433/chopaconline-20}
}