01009 a2200229 4500 0256106657 9780256106657 658.562015195 782 782 Gitlow, Howard S. Quality management / Howard S. Gitlow. 2nd ed. [S.l.] : McGraw-Hill/Irwin, 1994. 503 p. ; 25 cm. Hardcover. Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts. Oppenheim, Alan. Oppenheim, Rosa. Amazon.com http://www.amazon.com/exec/obidos/ASIN/0256106657/chopaconline-20 Amazon customer reviews http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0256106657 NBS BK 658.562 GIT 343330 343330 0 0 0 0 CL CL 2013-08-28 1 658.562 GIT NBS370 2016-10-19 2016-10-19 2013-08-28 BK