TY  - GEN
AU  - Gitlow,Howard S.
AU  - Oppenheim,Alan
AU  - Oppenheim,Rosa
TI  - Quality management
SN  - 0256106657
U1  - 658.562015195 
PY  - 1994///
CY  - [S.l.]
PB  - McGraw-Hill/Irwin
N1  - Hardcover
N2  - Quality Management presents a unique and workable approach to the tools and methods necessary for real quality improvement. W. Edwards Deming's philosophies on quality are woven into this text. This text is one of a few quality control texts which adopt Shewhart's and Deming's view of control charts
UR  - http://www.amazon.com/exec/obidos/ASIN/0256106657/chopaconline-20
UR  - http://www.chopac.org/cgi-bin/tools/azrev.pl?q=0256106657
ER  -