@book{343350,
	author = {Kantner, Rob.},
	title = {The iso 9000 answer book /},
	publisher = {Wight (Oliver) Publications Inc.,U.S.,},
	year = {1994.},
	address = {[S.l.] :},
	note = {Paperback.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0939246600/chopaconline-20}
}