01916    a2200193   4500020001500000020001800015082001800033100002000051245007000071250001200141260003600153300002100189490001700210500002200227520128700249830001701536856008201553856008701635  a0136450865  a978013645086304a658.5620151951 aMitra, Amitava.10aFundamentals of quality control and improvement /cAmitava Mitra.  a2nd ed.  a[S.l.] :bPrentice Hall,c1998.  a752 p. ;c27 cm.1 a2nd edition.  aTextbook Binding.  aRooted in a statistics, this straightforward book presents real-world applications of quality control. Incorporating modern ideas, methods, and philosophies into total quality management, it focuses on the statistical process control and related subjects, such as achieving product and process quality through experimental design. With examples to demonstrate applications, this book presents foundations of modern quality control and improvements applicable to manufacturing and service industries. It also presents principles of acceptance sampling and reliability to provide a complete reference. The second edition of Fundamentals of Quality Control and Improvement has been revised to include a new chapter on quality management practices, tools, and standards, new material on the average run length and standardized control charts for variables, and an expanded discussion on process capability that includes the Taguchi capability index capability ratio. Profiles of Baldridge Award winners demonstrate best-business practices and performance achievements. It also integrates software applications throughout, including EXCEL, SAS, and MINITAB. A valuable reference book for any professional responsible for quality control management in a manufacturing or service business. 0a2nd edition.403Amazon.comuhttp://www.amazon.com/exec/obidos/ASIN/0136450865/chopaconline-20403Amazon customer reviewsuhttp://www.chopac.org/cgi-bin/tools/azrev.pl?q=0136450865